Frequently Asked Questions

How long does it take to deliver an order?
Depending on where you live, orders usually take between 7-15 working days. Orders may take a little longer when sent to outback counrty towns.

Do you deliver to anywhere in Australia?
We use Fastway Couriers to deliver our products to most parts of Australia. We also use registered post with Australia Post to deliver to cournty outback Australia.

Do you deliver outside of Australia?
We can organise international shipping with Australia Post. International buyers must contact us for postage quote.

Do you give free freight for bulk orders?
We do not offer free postage, however we can arrange delivery by our most reliable Couriers to most Australian Postcodes at very competitive rates.

If I am at work during the day, will you leave my parcel outside the door?
By law, parcels cannot be left unattended at vacant premise. However if no-one is in attendance Couriers will generally either try to re-deliver the next day or will leave an Advice Notice.

Do the prints come framed or unframed?
All prints purchased from Unique Autoart come mounted with mat board, and framed with a black frame with silver trimming. The only prints we sell unframed are our Limited Edition range, which are sent out in a hard case mailing tube. These prints will be available soon.

What print sizes are available?
Prints are available in both A3 and A4 sizes. A3 frame measures 600mm x 460mm - A4 frame measures 430mm x 350mm

Are all the designs created by the same artist?
All the artwork on this website is created by Australian born artist Dion Mifsud who has been illustrating automobiles for over two decades. Feel free to contact him at dion@uniqueautoart.com

Can I get a custom illustration of my own vehicle?
At Unique Autoart, we are currently unable to do a one off illustration of your vehicle. We can however customize or add a personalized number plate to our current designs.

How do I purchase a print?
To place an order just click on the "Buy Now" button which will take you to our shopping cart facility. Once you are directed to the shopping cart you are able to choose your choice of vehicle from the category section of the shopping cart.

What are my payment options?
You can pay for your items using the following options
1. Using credit card via our shopping cart facility
2. Direct Deposit (Call or email us for bank account details)
3. Money Order
4. Using Paypal directly at www.paypal.com.au

Where are the prints made?
All prints sold at Unique Autoart are proudly made in Australia.

Does the price include GST?
Yes, the price shown is inclusive of GST for Australian residents only.

Does the price include postage and handling?
The prices shown on the website do not include postage and handling. Postage and handling fees are calculated according to the destination that the item will be sent. To view postage details for each state please click here.

If an item is damaged do I need to pay for return postage?
When prints are sent by couriers service, we strongly recommend customers to open and inspect the product before signing for it. If the item is damaged during transit we suggest you give back the item to the driver who will then return it back to us. We will then, at our expense send you out a new item. If the item is inspected after it's been signed for and found to be damage, the customer may return the product at their expense.

How do I send back the item?
Please ensure that the product is packaged securely and where possible send by traceable delivery service to ensure we receive your item. Items are to be returned at customer's expense. Please contact us before sending and we will send you our postal address.

Can I get an item shipped to my PO.Box?
All items are shipped to home or business address only. Couriers especially will not deliver to PO.Box address.